HPD Superintendent / Janitor Identification Sign – HMC § 27-2053 ( pdf Local Law)

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  • HPD Superintendent / Janitor Identification Sign – HMC § 27-2053 ( pdf Local Law)
  • HPD Superintendent / Janitor Identification Sign – HMC § 27-2053 ( pdf Local Law)
  • HPD Superintendent / Janitor Identification Sign – HMC § 27-2053 ( pdf Local Law)
  • HPD Superintendent / Janitor Identification Sign – HMC § 27-2053 ( pdf Local Law)
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Description

Housing Maintenance Code (HMC) § 27-2053

The Superintendent (Janitor) Identification Sign is a required building notice under the New York City Housing Maintenance Code (HMC) § 27-2053. This sign provides tenants, emergency responders, inspectors, contractors, and city agencies with immediate access to the contact information of the individual responsible for maintaining the building.

The purpose of this requirement is to ensure that occupants can quickly identify and contact the person responsible for building maintenance whenever repairs, emergencies, or hazardous conditions occur.

Under the Housing Maintenance Code, building owners are required to maintain adequate janitorial services, and in qualifying buildings they must also display the superintendent's contact information in a conspicuous location.


Purpose of the Sign

This required HPD sign helps:

  • Identify the building superintendent or janitor.
  • Provide emergency contact information.
  • Assist tenants in reporting maintenance issues.
  • Help HPD inspectors verify compliance.
  • Allow FDNY, DOB, DEP and emergency personnel to locate the responsible building representative.
  • Improve communication between tenants and building management.

What Information Must Be Displayed?

The sign must clearly display:

  • Superintendent (Janitor) Name
  • Street Address
  • Apartment Number (if applicable)
  • Telephone Number

The information should always remain current and easy to read.


Who Must Post This Sign?

Under HMC § 27-2053, owners of multiple dwellings are responsible for providing adequate janitorial services.

For buildings containing nine (9) or more dwelling units, the owner must either:

  • Personally perform janitorial services if the owner resides in the building;
  • Employ a superintendent (janitor); or
  • Provide approved 24-hour janitorial services.

The owner or managing agent must also post and maintain the required superintendent identification sign.


Where Should the Sign Be Posted?

The Housing Maintenance Code requires the sign to be:

  • Conspicuously displayed
  • Legible
  • Located where residents can easily see it

The sign is commonly installed:

  • Main building entrance
  • Entrance lobby
  • Vestibule
  • Mailbox area
  • Near the building directory
  • Other common entrance areas visible to tenants and inspectors

It should never be hidden behind furniture, decorations, or locked areas inaccessible to tenants.


When Must the Information Be Updated?

Whenever there is a change in superintendent or janitor information, the owner must replace the identification sign within five (5) days of the change. This ensures tenants and emergency personnel always have accurate contact information.


Building Owner Responsibilities

Building owners or managing agents are responsible for:

  • Maintaining current superintendent information.
  • Keeping the sign clean and readable.
  • Replacing damaged or faded signs.
  • Updating the sign after any change in superintendent.
  • Ensuring the sign remains permanently displayed.

Failure to maintain the sign may result in Housing Maintenance Code violations during HPD inspections.


Related Requirement – Superintendent Residence

Under HMC § 27-2054, the superintendent responsible for qualifying buildings generally must:

  • Live in the building, or
  • Live within one block (or 200 feet, whichever is greater), unless certain exceptions apply.

The superintendent must also have a telephone where they can reasonably be reached.


Best Practices

Although the code specifies the required information, many property owners choose durable signs that are:

  • Aluminium sign
  • Rust-resistant
  • Easy to update when personnel change
  • Suitable for indoor 

A professionally manufactured sign helps ensure long-term readability and compliance.


Summary

The HPD Superintendent (Janitor) Identification Sign is an important New York City building compliance sign required by Housing Maintenance Code § 27-2053. It provides tenants and city officials with essential contact information for the person responsible for building maintenance. Owners of qualifying multiple dwellings must maintain accurate information, post the sign in a conspicuous location, and replace it within five days whenever the superintendent changes. Keeping this sign current helps improve communication, supports emergency response, and assists in maintaining compliance with NYC housing regulations.

 
The code:
  • 27-2053 Obligations of owner.
  1. The owner of a multiple dwelling shall provide adequate janitorial services.
  2. In a multiple dwelling of nine or more dwelling units, the owner shall either:

      (1)   Perform the janitorial services himself or herself, if he or she is a resident owner; or

      (2)   Provide a janitor; or

      (3)   Provide for janitorial services to be performed on a twenty-four-hour-a-day basis in a manner approved by the department.

  1. The owner of a multiple dwelling or his or her managing agent in control shall post and maintain in such dwelling a legible sign, conspicuously displayed, containing the janitor's name, address (including apartment number) and telephone number. A new identification sign shall be posted and maintained within five days following a change of janitor.

 

  • 27-2054 Residence of person performing janitorial services; limitation on number of dwelling units served.

The person who performs janitorial services for a multiple dwelling of nine or more dwelling units (other than where janitorial services are performed on a twenty-four-hour-a-day basis under paragraph three of subdivision b of section 27-2053 of this article) shall reside in or within a distance of one block or two hundred feet from the dwelling, whichever is greater, unless the owner resides in the multiple dwelling. Where two or three multiple dwellings are connected or adjoining, it shall be sufficient, however, that the person who performs janitorial services resides in one of these, but no person who performs janitorial services for more than one multiple dwelling may service more than sixty-five dwelling units. Regardless of residence the janitor must have a telephone where the janitor may reasonably be expected to be reached.

 

 

 

 

 

 

 

 

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